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Sensitive, Tailored Clearance. Non-Judgmental. Always Discreet.

Hoarding is a complex and deeply personal situation. It affects individuals and families from all walks of life and requires a response that is not only professional and thorough, but genuinely compassionate and non-judgmental. At Active Moves, we approach every hoarder clearance with the sensitivity it deserves, working at a pace that is appropriate, treating every item and every person with respect, and focusing on restoring the property to a safe, habitable condition.

Hoarding Clearance & Cleaning

Our specialist hoarder cleaning team provides tailored clearance and deep cleaning services for properties affected by severe clutter accumulation. We work with homeowners, families, landlords, social services, local authorities, and housing associations adapting our approach to the needs of each individual situation. Every job is handled with discretion, confidentiality, and a level of care that goes beyond standard clearance. We understand the sensitivities involved and bring a considered, respectful approach to every visit.

What we cover

Full Property Clearance

Systematic clearance of properties affected by significant clutter and hoarding accumulation. We work room by room, sorting, removing, and disposing of items responsibly -- always checking with the client before discarding anything they may wish to keep.

Sorting and Categorisation

Not everything is rubbish. We help sort through accumulated items, identifying what should be kept, what can be donated or sold, and what needs to be disposed of. A sensitive, unhurried process that respects the client at every stage.

Deep Cleaning Following Clearance

Once clearance is complete, we carry out a thorough deep clean of the property removing years of accumulated grime, treating affected surfaces, and addressing any pest, mould, or biological contamination present.

Pest and Infestation Aftermath

Properties affected by hoarding frequently have underlying pest infestation issues. Following clearance, we decontaminate affected areas, remove pest remains and nesting material, and carry out full sanitation of the space.

Landlord and Property Management Support

We work with landlords and property managers to restore tenanted properties following a hoarding situation bringing them back to a lettable standard efficiently and sensitively.

Ongoing Support and Phased Clearance

For situations where a one-visit clearance is not appropriate, we offer a phased approach returning over multiple visits to work through the property at a pace that works for the individual. We are experienced in working alongside social services and support workers.

Why Choose Active Moves for hoarder cleaning?

  • Non-judgmental, compassionate approach in every situation
  • Experience working alongside families, social services, and local authorities
  • Tailored to each individual situation, no fixed template
  • Phased clearance available where appropriate
  • Full deep clean and decontamination following clearance
  • Complete discretion and confidentiality guaranteed

Certified and accredited

We hold industry accreditations that prove our commitment to quality and safety

What our clients say

FAQ's

Find answers to common questions about hoarder cleaning services

Will items be thrown away without permission?

Never. We always check before discarding any item and work through the clearance process with the client or their representative at every stage. The pace and approach is led by what is right for the individual.

Can you work alongside a social worker or support professional?

Yes. We regularly coordinate with social services, housing officers, occupational therapists, and support workers. We are experienced in these situations and understand the importance of a joined-up approach.

How long does a hoarder clearance take?

It depends entirely on the size of the property and the extent of the accumulation. We will always give you an honest assessment at the outset and keep you informed throughout. For complex situations, a phased approach over multiple visits is often more appropriate.

Is the service confidential?

Absolutely. We treat every enquiry and every visit with complete discretion. Our teams can attend in plain vehicles where requested.

A Caring, Professional Approach, Every Time

Every enquiry is handled with sensitivity and in complete confidence. We are here to help.

Get your free hoarder cleaning quote today

Tell us about your hoarding cleaning needs and we'll provide transparent pricing

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